For the purposes of this Agreement, the following terms and definitions shall apply:

1.1. "Application" shall mean a computer program in the form of "COSORI" mobile application, made available through the official RuStore platform for the distribution of such computer programs, the primary functionality whereof includes:

• registration, login, and account management;
• discovery, addition, connection, binding, unbinding, management, and control of smart devices;
• device network connection, network configuration, status viewing, and status synchronization;
• firmware updates, update status checks, and error notifications;
• browsing recipes and other Content, adding items to favorites, and using other related content services;
• submission of feedback, issue reports, obtaining assistance, and customer support.

The functionality of the Application may vary depending on the country or region, product model, firmware version, Application version, and operating system platform. Certain features may be unavailable, temporarily restricted, or modified for security reasons, due to network conditions, device limitations, platform restrictions, or applicable legal requirements.

1.2. "User" shall mean a legally capable individual who has downloaded and installed the Application on the User's mobile device and intends to use the Application in the manner provided for by this Agreement for personal purposes unrelated to entrepreneurial activity.

1.3. "Operator" shall mean Shenzhen Gaea Information Co., Ltd, which is the lawful holder of the exclusive rights to the Application and provides the technical capability for Users to use the Application in accordance with this Agreement.

1.4. "Content" shall mean recipes, images of dishes, and other information posted in the "Recipes" section of the Application.

2.1. This Agreement governs the relationship between the Operator and the User arising from the use of the Application under the terms specified herein.

2.2. This Agreement constitutes a public offer in accordance with Article 437 of the Civil Code of the Russian Federation and represents an offer containing all material terms of the agreement, expressing the Operator's intention to enter into an agreement with the User regarding the use of the Application under the terms proposed by the Operator in accordance with this Agreement.

2.3. The User shall be deemed to have acceded to this Agreement in accordance with Article 438 of the Civil Code of the Russian Federation by accessing the Application and using the Application in any manner and form within its functional capabilities, including:

• viewing materials posted in the Application;
• using the functionality of the Application;
• registering an account;
• binding a device in the Application;
• saving Content in the Application;
• sending messages through online forms in the Application;
• any other use of the Application.

2.4. From the moment of acceptance, this Agreement shall be deemed concluded between the User and the Operator.

2.5. By commencing use of the Application and thereby entering into this Agreement, the User represents and warrants that they possess all rights and authority necessary to conclude and perform this Agreement.

2.6. Under the terms of this Agreement, the User is granted a non-exclusive right to use the Application, unrestricted as to territory, provided in the form of software, for personal purposes unrelated to entrepreneurial activity, without the right to distribute, decompile, modify, or transfer the Application to third parties.

2.7. The Operator shall have the right to establish conditions, rules, and restrictions for the use of the Application. The Operator may at any time revise or amend the terms of access to the Application, supplement, modify, restrict, or expand the functionality of the Application, including the conditions of the User's access to the Application or individual features thereof.

2.8. By providing the Operator with their email address, the User consents to the use of such means of communication by the Operator, as well as by third parties engaged by the Operator for the purpose of performing obligations toward Users, in order to ensure the effective operation of the Application, facilitate interaction between Users and the Operator, distribute information relating to the Application, including information about existing or newly developed functionality of the Application, as well as other information directly related to the Operator's performance of obligations under this Agreement.

2.9. The Application is intended for the connection, management, and monitoring of compatible smart devices, as well as for browsing Content, receiving updates, notifications, and support.

2.10. Certain features of the Application may differ depending on the country, device model, firmware version, Application version, and operating system.

2.11. The Operator may modify, supplement, restrict, or discontinue certain features if required for technical, legal, operational, or compliance reasons.

3.1. In order to use the Application, the User must complete the registration procedure, as a result of which a User account will be created. During registration, the User shall provide the User's personal email address and password for account access.

3.2. Registration shall be deemed completed when the User enters the code sent to the User's email address provided in accordance with Clause 3.1 of this Agreement.

3.3. The User represents to the Operator that the information provided during registration is current, complete, accurate, and does not relate to third parties.

3.4. If the User provides inaccurate information during registration or subsequent use of the Application, the Operator shall have the right, at its sole discretion, to block or delete the account and deny the User access to the Application.

3.5. The User shall independently bear responsibility for the security and inaccessibility to third parties of the User's mobile device and the means selected by the User for access to the account. Any action performed from the User's mobile device on which the Application is installed, or using the User's account, shall be deemed an action performed by the User or a person authorized by the User, and shall create obligations and liability for the User in relation to such actions, including liability for violation of this Agreement. All actions performed using the User's mobile device or access credentials shall be regarded by the Operator as actions of the User. The Operator shall not be liable for any adverse consequences arising in connection with the foregoing circumstances.

3.6. One User may have only one active account; otherwise, the Operator reserves the right to block and delete duplicate accounts.

3.7. Personal data provided by the User shall be processed in accordance with the Operator's Personal Data Processing Policy available at: https://www.cosori.cloud/privacy/.

4.1. The Application is used for the discovery, connection, binding, unbinding, management, status synchronization, and updating of compatible devices.

4.2. Certain Application features may require Bluetooth, Wi‑Fi, notifications, or other system permissions to be enabled.

4.3. The User shall use the device in accordance with the user manual, instructions, safety requirements, and this Agreement.

4.4. By using the Application, the User understands and agrees that:

• the functionality of smart devices may depend on the network environment, device condition, system compatibility, firmware version, or capabilities of third-party systems;
• certain features may require confirmation actions on the device itself or within the Application.

4.5. The User shall ensure the safe placement, power supply, network connection, and use of the device.

4.6. The User is prohibited from bypassing device security mechanisms, interfering with device operation, or using the Application in violation of safe operating rules.

4.7. If, due to device malfunction, network failures, disabled permissions, configuration errors, system limitations, environmental factors, third-party platform failures, or other reasons beyond the Operator's control, the functions of the Application are limited, delayed, interrupted, unsuccessful, or produce results different from normal operation, the Operator shall provide support within reasonable limits but does not guarantee identical results in all cases.

4.8. Recipes, cooking recommendations, instructions, images, videos, and other materials in the Application are provided solely for general informational and user experience purposes.

4.9. Actual cooking results may vary depending on ingredients, conditions, devices, and methods of use.

4.10. Information regarding temperature, time, and other parameters is provided for reference purposes only and does not guarantee any specific result.

4.11. If the User has allergies, dietary restrictions, medical conditions, or other specific circumstances, the User shall independently assess the suitability and risks of using such Content.

4.12. Depending on the selected feature, the Application may request permissions for Bluetooth, local network, camera, photos, and files if required for service operation or support requests.

5.1. The Operator may suspend, restrict, modify, or terminate the provision of part or all services and the Application for reasons related to maintenance, updates, troubleshooting, security requirements, changes in third-party dependencies, network failures, force majeure, or other reasonable circumstances.

5.2. In the event the User violates this Agreement, applicable law, or if the User's conduct creates risks to the Application, device security, or the rights and interests of third parties, the Operator may restrict, suspend, or terminate the User's access to the Application.

5.3. The User may submit a request to delete their account through the Application, the account deletion page, or official support channels.

5.4. Upon identity verification, data related to the User's account shall generally be deleted or anonymized within 10 business days, except for data that must be retained in accordance with applicable law or the Operator's Personal Data Processing Policy.

5.5. Logging out of the account, deleting the Application, disabling notifications, or unbinding a single device shall not constitute account deletion.

5.6. The User agrees that after account deletion, the User will no longer be able to continue using the Application or certain features thereof, including:

• logging into and using the Application account;
• viewing and managing previously bound devices;
• using device binding, device management, and remote-control functions associated with the account;
• viewing favorites, preferences, and portions of history associated with the account;
• receiving service notifications related to the account;
• obtaining further access to certain feedback records and service records related to the account.

5.7. Account deletion is irreversible. In order to continue using the Application, the User must create a new account and re-bind the device.

6.1. When using the Application, the User shall comply with applicable law, third-party rights, and this Agreement.

6.2. The User is prohibited from:

• violating applicable law;
• impersonating another person or using another person's account, device, or network resources;
• violating privacy rights, intellectual property rights, trade secrets, or other lawful rights and interests of third parties;
• interfering with the operation of the service, devices, networks, interfaces, authentication mechanisms, or security measures, or disrupting, bypassing, attacking, testing, or weakening them;
• using robots, scripts, parsers, emulators, or other automated means for mass collection, copying, or misuse of the service;
• reverse engineering, decompiling, or disassembling the Application, protocols, interfaces, software, pages, or Content;
• uploading, publishing, or distributing unlawful, harmful, infringing, fraudulent, offensive, intrusive, malicious, or otherwise inappropriate Content;
• engaging in actions that may affect the stability of the Application, device security, or normal use of the Application by other persons.

6.3. In the event of violation of Clause 6.2, the Operator may restrict the User's access to the Application, temporarily suspend operation of the Application, unbind the User's devices, block the User's account, and take other measures permitted by law.

6.4. By sending proposals, comments, issue reports, screenshots, logs, or other materials to the Operator through support pages, requests, email, or other means, the User confirms that the User has the right to provide such materials and that they do not infringe the lawful rights and interests of third parties.

6.5. The User agrees that the Operator may use such materials to the extent necessary to improve products, services, support processes, quality analysis, and Application security.

7.1. Rights to the Application, related websites, interfaces, graphics, texts, images, videos, software, code, trademarks, logos, databases, and other materials belong to the Operator or the relevant rights holders.

7.2. The User is granted a limited, revocable, non-exclusive, non-transferable license to use the Application solely for personal non-commercial purposes.

7.3. Without the Operator's written consent, it is prohibited to copy, extract, adapt, mirror, translate, distribute, re-license, sell, or otherwise use the relevant Content for commercial purposes, as well as to remove or alter any intellectual property notices.

7.4. Nothing in this Agreement grants the User the right to use the code or any part of the code of the Application, trade names, trademarks, domain names, titles, designs, or other distinctive marks, as well as other intellectual property owned by the Operator on any lawful basis. The right to use the Operator's trade names, trademarks, domain names, titles, and other distinctive marks may be granted exclusively pursuant to a written agreement with the Operator. Designations, logos, trademarks, or other intellectual property of third parties displayed in the Application are the intellectual property of the relevant third parties and are protected by applicable law.

8.1. Operation of the Application may depend on third-party services, including application stores, mobile operating systems, push notification services, email services, cloud infrastructure, domain services, and certificate services.

8.2. The Application, websites, or help pages may contain links to third-party resources. Such links are provided solely for convenience, feature implementation, or service interaction and do not in themselves imply endorsement, guarantee, or support by the Operator of the relevant third-party Content, product, or service.

8.3. Third-party services are independently provided by their respective operators and governed by their own terms, privacy policies, and technical requirements. The Operator makes no guarantees regarding the Content, availability, security, or data processing practices of third-party services not under the Operator's direct control. The User shall independently decide whether to use such third-party services.

9.1. The Application and related services are provided "as is" and subject to the technological conditions available at the relevant time.

9.2. The Operator does not guarantee uninterrupted, error-free, or fully compatible operation of the Application.

9.3. Where issues arise due to improper actions of the User, network failures, device malfunction, disabled permissions, system limitations, failures of third-party platforms, force majeure, or other causes beyond the reasonable control of the Operator, resulting in connection failures, device offline status, failed updates, delayed messages, feature unavailability, or other consequences, the Operator provides no additional warranties except as required by law.

9.4. The Operator shall not be liable for indirect, incidental, special, punitive, or consequential damages, or for lost profits or data loss incurred by the User as a result of the use of or inability to use the Application and related services.

10.1. This Agreement shall enter into force from the moment it is published in the Application and shall remain effective indefinitely until replaced by a new version or until the User ceases using the Application, unless otherwise follows from the nature of the obligation.

10.2. The Operator may unilaterally amend this Agreement by publishing a new version in the Application.

10.3. The new version of the Agreement shall apply to use of the Application after the date of publication unless another effective date is specified therein. By continuing to use the Application, the User confirms acceptance of the terms of the new version of the Agreement.

11.1. This Agreement shall be governed by and construed in accordance with the laws of the Russian Federation.

11.2. In the event of any disagreements or disputes between the Parties to this Agreement, submission of a claim (written proposal for voluntary settlement of the dispute) shall be mandatory.

11.3. Claims addressed to the Operator may be sent via email to support@cosori.cloud.

11.4. The recipient of the claim shall, within 10 (ten) business days from receipt thereof, notify the sender of the results of consideration of the claim in writing.

11.5. If the dispute cannot be resolved voluntarily, it shall be referred to a competent court.

Operator: Shenzhen Gaea Information Co., Ltd

Unified Social Credit Code (USCC): 91440300MA5HB76T6K

Address: Room 1408, 14F, Tianjian Chuangye Building, No.7 Shangbao Road, Shiling Community, Lianhua Sub-district, Futian District, Shenzhen, Guangdong Province, China

For questions regarding use of the Application, devices, and support, please contact: support@cosori.cloud.

For questions regarding personal data, privacy, and account deletion, please contact: legal@cosori.cloud.

For questions regarding business cooperation, partnership opportunities, media relations, as well as cooperation with Content creators and influencers, please contact: business@cosori.cloud.

When contacting support, it is recommended to specify the email address used during registration, the Application version, device model, and a brief description of the issue in order to facilitate processing of the request.